Exact product role
a USB-A, bus-powered Bluetooth 5.0 audio transmitter that sends host audio to compatible Bluetooth headphones, earbuds or speakers.
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Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Official Store • 2 Year Direct Warranty • GST invoice
Working as expected at 2k 180hz, received legitimate quality product.
Top notch quality. Matches the colour of my MacBook Pro too
Good quality and beautiful
UGREEN 10928 is a USB-A, bus-powered Bluetooth 5.0 audio transmitter that sends host audio to compatible Bluetooth headphones, earbuds or speakers. This guide explains direction, pairing, codec limits, microphone behaviour, battery expectations and safe use without borrowing claims from similar UGREEN products.

a USB-A, bus-powered Bluetooth 5.0 audio transmitter that sends host audio to compatible Bluetooth headphones, earbuds or speakers.
Audio travels one way from the USB host through 10928 to Bluetooth listening devices. It is not a general Bluetooth receiver and does not send a headset microphone back to the console/computer.
No exact codec list is verified for SKU 10928, so SBC/AAC/aptX/LDAC are not promised. Bluetooth 5.0 is a radio-version statement, not an audio-quality or latency guarantee.
Listed for Nintendo Switch (including docked TV mode), PS5, PS4/Pro, PS3 and USB-audio playback on Windows, macOS and Linux; compatible Bluetooth headphones, earbuds and speakers as destinations.
Audio travels one way from the USB host through 10928 to Bluetooth listening devices. It is not a general Bluetooth receiver and does not send a headset microphone back to the console/computer.
Why direction matters: transmitter, receiver and headset roles are not interchangeable. A Bluetooth version number also does not establish microphone return, codec, multipoint or low latency.
Before pairing: identify the wired input/output, set the correct operating mode and lower volume at every powered endpoint.
No exact codec list is verified for SKU 10928, so SBC/AAC/aptX/LDAC are not promised. Bluetooth 5.0 is a radio-version statement, not an audio-quality or latency guarantee.
The old copy says “without delay” but gives no test method or codec. The corrected guide makes no zero-latency promise; Bluetooth audio can lag in rhythm, competitive gaming or live monitoring.
Final fidelity depends on the source file, negotiated codec, RF conditions, transducers, fit, amplifier and volume. “Bluetooth 5.x” alone is not a sound-quality tier.
Treat every millisecond figure as a controlled test result. Wireless display processing, game engines and headset buffering can add delay.
Console game audio to Bluetooth headphones without microphone.
Nintendo Switch docked audio to wireless listening devices.
Computer music playback to Bluetooth headphones or speakers.
Two-listener shared game or media audio.
Portable plug-and-play use on supported USB-audio hosts.

Best practice: pair one endpoint first, verify stable audio, then add any supported second endpoint. This makes faults easier to isolate.
Red/blue buttons and status indicators support pairing the first and second listening devices. Playback and volume are normally managed at the host/headphones.
Microphone audio is not supported. Voice chat, party-chat microphone, headset sidetone and call input should be treated as unavailable through this dongle.
Two Bluetooth audio listening devices can be connected simultaneously. Both receive the same host audio; there is no independent mix, volume guarantee or microphone path.
Remove the transmitter from USB, clear its saved entries from the listening devices, power-cycle the host and re-pair one device at a time. Follow the 10928 manual for button timing.
Verified compatibility class: Listed for Nintendo Switch (including docked TV mode), PS5, PS4/Pro, PS3 and USB-audio playback on Windows, macOS and Linux; compatible Bluetooth headphones, earbuds and speakers as destinations.

Pair and test one endpoint before adding a supported second device or extra cable path.
Begin at low source and destination volume, especially after switching RX/TX, ANC modes or audio outputs.
Updates can improve Bluetooth stability, but use only official vendor updates and do not assume they add unlisted hardware features.
Grip connectors by housings, keep charging contacts dry and store the product away from loose metal objects.
Use the host menu or product display when available. Marketing names do not prove what was negotiated.
After sweat or a splash, wipe and air-dry completely before returning earbuds to a case or connecting USB power.
Bluetooth 5.x does not automatically mean aptX, LDAC, ANC, multipoint or microphone return.
Stop if a plug does not align or fully seat; check direction, port type, case clearance and debris.
Moisture plus charging contacts can cause corrosion, heat or failure.
Noise cancellation does not certify safe exposure in factories, workshops, shooting, aviation or other hazardous noise.
Configure calls, volume and source switching only while safely parked.
Use the exact model manual; similar HiTune and Bluetooth adapters use different button timing.
Runtime: No battery. Power is supplied by the USB-A host while connected.
Power method: No charging function. The USB plug supplies operating power and USB audio data from the host; do not connect it to a charger expecting a usable audio source.
Move endpoints close together, charge/power both, disconnect competing saved devices, verify TX/RX direction and restart pairing.
This is expected: SKU 10928 does not support microphone return.
Reduce distance, remove body/metal obstruction, move away from crowded 2.4GHz sources and test one paired device at a time.
Use a verified low-latency mode only where listed, confirm both endpoints support the needed codec and compare with a wired path.
Test the first endpoint alone, then pair the second using the model-specific dual-pair sequence.
Remove the transmitter from USB, clear its saved entries from the listening devices, power-cycle the host and re-pair one device at a time. Follow the 10928 manual for button timing.
| Product | UGREEN USB Bluetooth audio transmitter |
|---|---|
| SKU / colour | 10928 / black |
| Host connector | USB-A / USB 2.0 form |
| Bluetooth version | 5.0 |
| Wireless role | Audio transmitter only |
| Destination class | Bluetooth earbuds, headphones or speakers |
| Simultaneous listeners | Up to two listed |
| Listed range | Up to 10m / 33ft in suitable conditions |
| Host systems | PlayStation family listed, Nintendo Switch, Windows, macOS and Linux |
| Microphone / voice chat | Not supported |
| Data peripherals | Not supported |
| Power | USB bus-powered; no battery |
| Driver | Plug-and-play on listed supported systems |
Numbers are exact-SKU listing or exact-media figures unless marked unverified. They are qualified laboratory maxima, not universal guarantees.
Package: UGREEN 10928 USB Bluetooth 5.0 audio transmitter with protective cap; no external microphone, extension cable or charging accessory is shown for this SKU.
It is a USB-A, bus-powered Bluetooth 5.0 audio transmitter that sends host audio to compatible Bluetooth headphones, earbuds or speakers.
Audio travels one way from the USB host through 10928 to Bluetooth listening devices. It is not a general Bluetooth receiver and does not send a headset microphone back to the console/computer.
No exact codec list is verified for SKU 10928, so SBC/AAC/aptX/LDAC are not promised. Bluetooth 5.0 is a radio-version statement, not an audio-quality or latency guarantee.
The old copy says “without delay” but gives no test method or codec. The corrected guide makes no zero-latency promise; Bluetooth audio can lag in rhythm, competitive gaming or live monitoring.
Microphone audio is not supported. Voice chat, party-chat microphone, headset sidetone and call input should be treated as unavailable through this dongle.
Two Bluetooth audio listening devices can be connected simultaneously. Both receive the same host audio; there is no independent mix, volume guarantee or microphone path.
No battery. Power is supplied by the USB-A host while connected.
No charging function. The USB plug supplies operating power and USB audio data from the host; do not connect it to a charger expecting a usable audio source.
Listed for Nintendo Switch (including docked TV mode), PS5, PS4/Pro, PS3 and USB-audio playback on Windows, macOS and Linux; compatible Bluetooth headphones, earbuds and speakers as destinations.
Remove the transmitter from USB, clear its saved entries from the listening devices, power-cycle the host and re-pair one device at a time. Follow the 10928 manual for button timing.
UGREEN 10928 USB Bluetooth 5.0 audio transmitter with protective cap; no external microphone, extension cable or charging accessory is shown for this SKU
Research method: exact live Shopify record and images were checked against available UGREEN-owned regional product pages. Similar-family features were excluded whenever model, SKU, revision or artwork conflicted.
Media decision: All four exact images are used once across product, system, console-use and radio-boundary sections. No image supports microphone return, data peripherals or a specific codec/zero-latency result.
Source records: UGREEN source 1

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Works flawlessly but a bit expensive for a dongle
It’s the best for ps5
https://youtube.com/shorts/Szi0ivU1QQg?si=8MVRQ3l9CvsSRiHs
UGREEN 10928 is a USB-A, bus-powered Bluetooth 5.0 audio transmitter that sends host audio to compatible Bluetooth headphones, earbuds or speakers. This guide explains direction, pairing, codec limits, microphone behaviour, battery expectations and safe use without borrowing claims from similar UGREEN products.

a USB-A, bus-powered Bluetooth 5.0 audio transmitter that sends host audio to compatible Bluetooth headphones, earbuds or speakers.
Audio travels one way from the USB host through 10928 to Bluetooth listening devices. It is not a general Bluetooth receiver and does not send a headset microphone back to the console/computer.
No exact codec list is verified for SKU 10928, so SBC/AAC/aptX/LDAC are not promised. Bluetooth 5.0 is a radio-version statement, not an audio-quality or latency guarantee.
Listed for Nintendo Switch (including docked TV mode), PS5, PS4/Pro, PS3 and USB-audio playback on Windows, macOS and Linux; compatible Bluetooth headphones, earbuds and speakers as destinations.
Audio travels one way from the USB host through 10928 to Bluetooth listening devices. It is not a general Bluetooth receiver and does not send a headset microphone back to the console/computer.
Why direction matters: transmitter, receiver and headset roles are not interchangeable. A Bluetooth version number also does not establish microphone return, codec, multipoint or low latency.
Before pairing: identify the wired input/output, set the correct operating mode and lower volume at every powered endpoint.
No exact codec list is verified for SKU 10928, so SBC/AAC/aptX/LDAC are not promised. Bluetooth 5.0 is a radio-version statement, not an audio-quality or latency guarantee.
The old copy says “without delay” but gives no test method or codec. The corrected guide makes no zero-latency promise; Bluetooth audio can lag in rhythm, competitive gaming or live monitoring.
Final fidelity depends on the source file, negotiated codec, RF conditions, transducers, fit, amplifier and volume. “Bluetooth 5.x” alone is not a sound-quality tier.
Treat every millisecond figure as a controlled test result. Wireless display processing, game engines and headset buffering can add delay.
Console game audio to Bluetooth headphones without microphone.
Nintendo Switch docked audio to wireless listening devices.
Computer music playback to Bluetooth headphones or speakers.
Two-listener shared game or media audio.
Portable plug-and-play use on supported USB-audio hosts.

Best practice: pair one endpoint first, verify stable audio, then add any supported second endpoint. This makes faults easier to isolate.
Red/blue buttons and status indicators support pairing the first and second listening devices. Playback and volume are normally managed at the host/headphones.
Microphone audio is not supported. Voice chat, party-chat microphone, headset sidetone and call input should be treated as unavailable through this dongle.
Two Bluetooth audio listening devices can be connected simultaneously. Both receive the same host audio; there is no independent mix, volume guarantee or microphone path.
Remove the transmitter from USB, clear its saved entries from the listening devices, power-cycle the host and re-pair one device at a time. Follow the 10928 manual for button timing.
Verified compatibility class: Listed for Nintendo Switch (including docked TV mode), PS5, PS4/Pro, PS3 and USB-audio playback on Windows, macOS and Linux; compatible Bluetooth headphones, earbuds and speakers as destinations.

Pair and test one endpoint before adding a supported second device or extra cable path.
Begin at low source and destination volume, especially after switching RX/TX, ANC modes or audio outputs.
Updates can improve Bluetooth stability, but use only official vendor updates and do not assume they add unlisted hardware features.
Grip connectors by housings, keep charging contacts dry and store the product away from loose metal objects.
Use the host menu or product display when available. Marketing names do not prove what was negotiated.
After sweat or a splash, wipe and air-dry completely before returning earbuds to a case or connecting USB power.
Bluetooth 5.x does not automatically mean aptX, LDAC, ANC, multipoint or microphone return.
Stop if a plug does not align or fully seat; check direction, port type, case clearance and debris.
Moisture plus charging contacts can cause corrosion, heat or failure.
Noise cancellation does not certify safe exposure in factories, workshops, shooting, aviation or other hazardous noise.
Configure calls, volume and source switching only while safely parked.
Use the exact model manual; similar HiTune and Bluetooth adapters use different button timing.
Runtime: No battery. Power is supplied by the USB-A host while connected.
Power method: No charging function. The USB plug supplies operating power and USB audio data from the host; do not connect it to a charger expecting a usable audio source.
Move endpoints close together, charge/power both, disconnect competing saved devices, verify TX/RX direction and restart pairing.
This is expected: SKU 10928 does not support microphone return.
Reduce distance, remove body/metal obstruction, move away from crowded 2.4GHz sources and test one paired device at a time.
Use a verified low-latency mode only where listed, confirm both endpoints support the needed codec and compare with a wired path.
Test the first endpoint alone, then pair the second using the model-specific dual-pair sequence.
Remove the transmitter from USB, clear its saved entries from the listening devices, power-cycle the host and re-pair one device at a time. Follow the 10928 manual for button timing.
| Product | UGREEN USB Bluetooth audio transmitter |
|---|---|
| SKU / colour | 10928 / black |
| Host connector | USB-A / USB 2.0 form |
| Bluetooth version | 5.0 |
| Wireless role | Audio transmitter only |
| Destination class | Bluetooth earbuds, headphones or speakers |
| Simultaneous listeners | Up to two listed |
| Listed range | Up to 10m / 33ft in suitable conditions |
| Host systems | PlayStation family listed, Nintendo Switch, Windows, macOS and Linux |
| Microphone / voice chat | Not supported |
| Data peripherals | Not supported |
| Power | USB bus-powered; no battery |
| Driver | Plug-and-play on listed supported systems |
Numbers are exact-SKU listing or exact-media figures unless marked unverified. They are qualified laboratory maxima, not universal guarantees.
Package: UGREEN 10928 USB Bluetooth 5.0 audio transmitter with protective cap; no external microphone, extension cable or charging accessory is shown for this SKU.
It is a USB-A, bus-powered Bluetooth 5.0 audio transmitter that sends host audio to compatible Bluetooth headphones, earbuds or speakers.
Audio travels one way from the USB host through 10928 to Bluetooth listening devices. It is not a general Bluetooth receiver and does not send a headset microphone back to the console/computer.
No exact codec list is verified for SKU 10928, so SBC/AAC/aptX/LDAC are not promised. Bluetooth 5.0 is a radio-version statement, not an audio-quality or latency guarantee.
The old copy says “without delay” but gives no test method or codec. The corrected guide makes no zero-latency promise; Bluetooth audio can lag in rhythm, competitive gaming or live monitoring.
Microphone audio is not supported. Voice chat, party-chat microphone, headset sidetone and call input should be treated as unavailable through this dongle.
Two Bluetooth audio listening devices can be connected simultaneously. Both receive the same host audio; there is no independent mix, volume guarantee or microphone path.
No battery. Power is supplied by the USB-A host while connected.
No charging function. The USB plug supplies operating power and USB audio data from the host; do not connect it to a charger expecting a usable audio source.
Listed for Nintendo Switch (including docked TV mode), PS5, PS4/Pro, PS3 and USB-audio playback on Windows, macOS and Linux; compatible Bluetooth headphones, earbuds and speakers as destinations.
Remove the transmitter from USB, clear its saved entries from the listening devices, power-cycle the host and re-pair one device at a time. Follow the 10928 manual for button timing.
UGREEN 10928 USB Bluetooth 5.0 audio transmitter with protective cap; no external microphone, extension cable or charging accessory is shown for this SKU
Research method: exact live Shopify record and images were checked against available UGREEN-owned regional product pages. Similar-family features were excluded whenever model, SKU, revision or artwork conflicted.
Media decision: All four exact images are used once across product, system, console-use and radio-boundary sections. No image supports microphone return, data peripherals or a specific codec/zero-latency result.
Source records: UGREEN source 1

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